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KYC Policy

Protected funds, independent asset review and a controlled handoff — built into every GLOBAL2U Escrow transaction.

Know your customer

Verification that supports a safer transaction environment.

GLOBAL2U CORP may verify individuals and organizations before or during use of the service. The level of verification depends on the account, transaction activity and risk indicators involved.

Verification helps connect an account to the real person or organization authorized to fund, submit, receive or be paid for an asset. It also helps GLOBAL2U protect its physical centers and digital review environment from unauthorized instructions.

Verification framework

The information needed depends on who is transacting.

A personal purchase and a business-controlled transaction do not present the same questions. Requests are adjusted to identity, authority, ownership and activity.

01

Individual verification

Customers may be asked for identifying information and suitable evidence that the information belongs to them.

  • Full legal name
  • Date of birth and address
  • Government-issued identification where appropriate
02

Business verification

Organizations may need to provide formation, ownership and authorized-representative information.

  • Legal entity details
  • Beneficial ownership
  • Authority to act
03

Purpose and proportionality

Information requests are intended to support fraud prevention, legal compliance and appropriate transaction controls.

  • Risk-based scope
  • Purpose-limited collection
  • Controlled access
04

Ongoing review

Verification may be refreshed when account details change or activity no longer matches the information on record.

  • Periodic updates
  • Event-driven checks
  • Additional evidence where needed
05

Handling verification data

Verification records are subject to access and retention controls aligned with operational and legal requirements.

  • Restricted access
  • Secure transmission
  • Retention based on applicable obligations
Timing

When verification takes place

Verification may occur when an account is created, before funding, before a seller receives asset-intake instructions, before buyer delivery or seller payout, or when risk-relevant information changes. A previous verification does not prevent GLOBAL2U Escrow from requesting an update when records are outdated or activity is materially different.

Transaction access may remain limited until required checks are complete. Review time depends on the clarity of the information, the parties involved and whether additional evidence is needed.

Customer experience

What customers should expect

Requests identify the type of information required and the secure method for providing it. Documents should be current, readable and consistent with the account and transaction details.

Customers should never send identity documents in response to an unexpected message. If a request appears unusual, confirm it through the established GLOBAL2U Escrow support channel before proceeding.

Information care

Privacy and data quality

Verification information is used for identity, fraud, risk and compliance purposes. Access and retention are controlled according to operational need and applicable obligations.

Customers are responsible for keeping submitted information accurate and notifying GLOBAL2U Escrow when legal name, ownership, authority or other material account details change.

Verification support

Need help with a verification request?

Contact support@global2uescrow.com and reference the relevant transaction without sending sensitive documents by ordinary email.

Talk with our team